Privacy Policy

Information we collect

We may receive information you choose to provide, such as your name, email address, message, item or order details, and any photos or attachments you send. Please do not send passwords, full payment card details, bank information, Social Security numbers, or other highly sensitive information by email.

Our website host and service providers may automatically process limited technical information, including IP address, browser and device type, operating system, pages visited, referring page, timestamps, approximate location derived from IP address, and security or error logs. This website does not currently provide customer accounts or direct checkout.

Cookies and similar technology

The website and its hosting providers may use cookies or similar technology needed for security, functionality, performance, and basic site operation. If we later add advertising, expanded analytics, customer accounts, or direct checkout, we will update this policy and provide any notices or choices required by law.

How we use information

We use information to answer questions, provide customer service, discuss listings or bundles, maintain business records, protect against fraud and misuse, operate and troubleshoot the website, enforce our terms, meet legal, tax, and accounting obligations, and protect our rights and the rights of others.

How information may be shared

We may share information with providers that support website hosting, email, security, shipping, insurance, payments, accounting, or legal services; with a marketplace when needed to assist with a transaction; when required by law; to investigate fraud or prevent harm; or as part of a business sale, transfer, or reorganization. We do not sell personal information obtained through direct communications with SilverBelle.

Third-party marketplaces and links

Purchases are completed through third-party marketplaces such as eBay, Poshmark, and Vinted. Those services collect and use information under their own privacy policies and terms. SilverBelle does not control their privacy or security practices.

Retention and security

We keep information only as long as reasonably necessary for the purposes described here, including customer service, business records, dispute resolution, fraud prevention, and legal or tax requirements. We use reasonable safeguards, but no website, email, or transmission method can be guaranteed completely secure.

Your choices and requests

You may contact us to ask about, correct, or request deletion of information you provided directly to SilverBelle. We may need to verify your identity and may retain information when legally required or reasonably needed for records, security, or disputes.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and address it.

Policy changes

We may update this policy as our website or practices change. The revised date at the top will show when the latest version became effective.